
When Introverts Lead
Everyone is talking about personality these days. Consequently, a leader’s personality and every move is often highly scrutinized in the media. This can work for extroverted leaders, who gain energy
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Everyone is talking about personality these days. Consequently, a leader’s personality and every move is often highly scrutinized in the media. This can work for extroverted leaders, who gain energy
Unless you’re the one doing the hiring, it’s unlikely you get to choose who you’ll be working with on various teams and projects. In some cases, it’s likely you’ll work
Delegation goes beyond just handing off the job. It includes setting performance expectations, following-up, and providing feedback. Below you’ll find tips to help you learn to successfully delegate. But first,
Sometimes merely focusing on communicating with your team isn’t enough. Why? Because the intention you set forth is often misunderstood by your audience. The gap between what you mean to
Let’s put your conflict handling-skills to the test! In this three-part series on conflict management, I introduced the Thomas-Kilman Conflict Mode Instrument (TKI), a fantastic tool to guide leaders when facing conflict. With
Last week, I introduced the Thomas-Kilmann Conflict Mode Instrument (TKI), my favorite tool for developing conflict management knowledge. Leaders can use this tool to identify the way they typically handle conflict, and
Conflict happens, whether we want it to or not. Most of us have a strong, visceral reaction to conflict, including (but not limited to) fear, avoidance, excitement and/or dread. However,
Language plays a crucial role in managing teams and empowering people. Not only is unbiased language powerful, so is behavior language. Here are the basic definitions of behaviors versus beliefs: What Are
I would never have guessed at the time but leaving the Ivy League to go to culinary school gave me the opportunity to learn a lot about leadership. I recently
Despite your best efforts, there’s a very good chance that your communication is being perceived and processed in a way you did not intend. The disconnect between what is meant