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		<title>Navigating the Future of Work: Upskilling, Reskilling, and Leadership in the Age of AI</title>
		<link>https://dev.chcidev.com/navigating-the-future-of-work-upskilling-reskilling-and-leadership-in-the-age-of-ai/</link>
		
		<dc:creator><![CDATA[admin]]></dc:creator>
		<pubDate>Tue, 05 Sep 2023 05:18:03 +0000</pubDate>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[The Future of Work]]></category>
		<guid isPermaLink="false">https://dev.chcidev.com/?p=18469</guid>

					<description><![CDATA[<p>The work environment is undergoing a seismic shift, one that ripples across industries, sectors, and global markets. At the epicenter of this transformation lies Artificial Intelligence (AI), a technology whose potential to revolutionize work is both thrilling and unsettling. As AI-driven systems increasingly become part of daily operations, businesses face questions that extend beyond profitability &#8230;</p>
<p class="read-more"> <a class="" href="https://dev.chcidev.com/navigating-the-future-of-work-upskilling-reskilling-and-leadership-in-the-age-of-ai/"> <span class="screen-reader-text">Navigating the Future of Work: Upskilling, Reskilling, and Leadership in the Age of AI</span> Read More &#187;</a></p>
<p>The post <a rel="nofollow" href="https://dev.chcidev.com/navigating-the-future-of-work-upskilling-reskilling-and-leadership-in-the-age-of-ai/">Navigating the Future of Work: Upskilling, Reskilling, and Leadership in the Age of AI</a> appeared first on <a rel="nofollow" href="https://dev.chcidev.com">CHCI</a>.</p>
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							<p>The work environment is undergoing a seismic shift, one that ripples across industries, sectors, and global markets. At the epicenter of this transformation lies Artificial Intelligence (AI), a technology whose potential to revolutionize work is both thrilling and unsettling. As AI-driven systems increasingly become part of daily operations, businesses face questions that extend beyond profitability and efficiency. What will the widespread <a href="https://dev.chcidev.com/ai-enhanced-human-capital-analytics/">adoption of AI mean for the workforce</a>? How will roles change, and what new skills will be needed to navigate this evolving landscape? Moreover, what kind of <a href="https://dev.chcidev.com/category/leadership-development/">leadership</a> will be required to guide organizations through these uncharted territories?</p>
<p>We’ll address these questions by delving into three areas:</p>
<ol>
<li>The impact of AI on jobs and job functions</li>
<li>The importance of upskilling and reskilling in this new era of AI</li>
<li>The evolving characteristics of effective leadership in the age of AI</li>
</ol>
<h4><b><span lang="EN-US">1. The Impact of AI on Jobs and Job Functions</span></b></h4>
<p>Artificial Intelligence brings an unprecedented level of automation, data analysis, and decision-support capabilities. From chatbots managing customer queries to predictive algorithms that optimize supply chain logistics, AI is transforming how businesses operate. However, its impact is not uniform across sectors or job functions.</p>
<p>While some jobs, particularly those that are repetitive and require less human judgment, may face the risk of being automated, others could evolve into more complex roles. Contrary to popular belief, AI also affects white-collar jobs. Accountants, lawyers, and even doctors are finding that AI can take over some of their routine tasks, allowing them to focus on more complex and nuanced activities. Therefore, it’s not a simple narrative of job loss; it&#8217;s also about job evolution. In addition, AI is generating entirely new roles and specialties that are providing unique career opportunities.</p>
<h4><strong>What to do?</strong></h4>
<ul>
<li><strong>Stay Informed:</strong> Information is the cornerstone of preparation in the age of AI. Keep yourself updated on how AI affects your industry. For example, FDA-approved AI algorithms like IDx-DR help medical professionals identify diabetic retinopathy, a leading cause of blindness.</li>
<li><strong>Be Adaptable:</strong> Be open to learning how AI tools function. Familiarize yourself with the AI technologies that affect your job, to stay ahead of the curve. Consider the customer service representatives at companies like IBM, who collaborate with their AI system, Watson, to handle customer queries more efficiently.</li>
<li><strong>Think Long-Term:</strong> Rather than fearing job loss, think how AI can make your job more interesting. Focus on the tasks that require human judgment and creativity. Think about writers and journalists who are using AI-powered tools like Grammarly to improve their writing, allowing them to focus more on storytelling and content strategy.</li>
</ul>
<p>Understanding the implications of AI on the job market, it becomes crucial to discuss the next logical step—how do you adapt to this shift? This leads us to the topic of upskilling and reskilling.</p>
<h4><b><span lang="EN-US">2. The Importance of Upskilling and Reskilling in this New Era of AI</span></b></h4>
<p>Technological advancement affects every industry and job. As AI technologies become increasingly integrated into the workplace, the need for upskilling and reskilling becomes paramount. Upskilling refers to the process of learning new competencies that will help employees in their current roles, while reskilling is the act of acquiring new skills for a completely different role.</p>
<p>According to a <a href="https://economics.mit.edu/sites/default/files/inline-files/Noy_Zhang_1.pdf">MIT study</a>, adequately trained employees working alongside AI tools boost productivity by 37%. Identifying effective, <a href="https://dev.chcidev.com/education/">real-world training programs</a> presents the challenge so keep your chosen training programs up to date to match the pace of rapidly evolving technologies. View upskilling and reskilling as continuous, lifelong endeavors, not as one-time events.</p>
<h4><strong>How to prepare?</strong></h4>
<ul>
<li><strong>Identify Skill Gaps:</strong> Take the first step toward improvement with a self-assessment. List the necessary skills for your industry and evaluate your proficiency. For example, Salesforce&#8217;s AI platform, Einstein, offers analytics and predictive capabilities. If you&#8217;re a sales professional using Salesforce, aim to learn Einstein&#8217;s functionalities for effective use.</li>
<li><strong>Choose Quality Programs:</strong> Pick training programs with proven results that tailor to your needs. For digital marketing professionals, Google&#8217;s AI For Everyone course teaches non-engineers to use AI for specific tasks like customer segmentation.</li>
<li><strong>Set Achievable Goals:</strong> <a href="https://dev.chcidev.com/eight-steps-to-create-a-learning-culture/">Learning</a> is a process. Establish achievable learning goals and regularly track your progress as part of the learning process. In the logistics sector, AI optimizes delivery routes at companies like UPS. Employees could aim to master interfacing with these new systems within a specific timeframe.</li>
</ul>
<p>Having discussed upskilling and reskilling, let&#8217;s now focus on the leadership guiding us through these transformative times.</p>
<h4><b><span lang="EN-US">3. The Evolving Characteristics of Effective Leadership in the Age of AI</span></b></h4>
<p>Leadership in the AI era demands a new skill set. Beyond understanding the technicalities of AI, leaders must be proficient in managing a <a href="https://dev.chcidev.com/category/diversity/">diverse workforce</a> that includes both humans and machines. Moreover, the C-suite must be adept at fostering a culture of continuous learning and adaptability.</p>
<p><a href="https://hbr.org/2023/08/how-to-reskill-your-workforce-in-the-age-of-ai">Harvard Business School study</a> shows that the most successful leaders in the age of AI possess a unique blend of hard and soft skills. These leaders not only grasp their organization&#8217;s complexities but also communicate a clear vision to all employees. As leaders steer their organizations through this technological transformation, ethical leadership becomes increasingly crucial, particularly in how AI technologies are deployed and managed.</p>
<h4><strong>Actionable advice:</strong></h4>
<ul>
<li><strong>Be a Visionary:</strong> Shape your organization&#8217;s future with a clear vision, especially in the context of AI integration. Understand how AI fits into the broader vision of your organization and align your strategies accordingly. Netflix&#8217;s leadership successfully integrated AI into its recommendation engines, personalizing user experiences and boosting engagement.</li>
<li><strong>Foster Inclusivity:</strong> Adopt an inclusive leadership style that considers the diverse skill sets within your organization. A good example is tech companies that ensure that their AI teams are diverse to reduce algorithmic bias. Companies like Microsoft actively seek to reduce gender bias in AI, using diverse data sets and teams to oversee its AI projects.</li>
<li><strong>Promote Lifelong Learning:</strong> Prioritize learning within your organization. Offer incentives and growth opportunities to <a href="https://dev.chcidev.com/category/employee-engagement/">encourage employees</a> to upskill and reskill. Google and IBM provide AI literacy courses for their employees, acknowledging the benefits of AI understanding across all departments. Accenture equips its employees with AI-related training across various departments, giving everyone a foundational understanding of AI&#8217;s role-specific applications.</li>
</ul>
<p>By embracing these strategies, leaders can pave the way for responsible and effective AI implementation within their organizations.</p>
<p>As we stand at the brink of an AI-driven transformation, the key to success lies in preparation, adaptation, and leadership. Understanding AI&#8217;s impact on job roles, committing to continuous learning, and cultivating visionary and inclusive leadership enables organizations to thrive, not just survive, in this new era. The future of work may be uncertain, yet it is undoubtedly a future that we can shape. Act now; use these insights as a blueprint to navigate the future of work in the age of AI.</p>
<p>How is your organization preparing for the integration of AI into the workforce? What steps have you personally taken to upskill or reskill in the face of AI advancements? How do you believe leadership qualities should evolve with the introduction of AI into the business landscape? Leave a comment below, send us an <a href="https://dev.chcidev.com/contact/">email</a>, or connect with us on <a href="https://twitter.com/anneloehr">Twitter</a>.</p>						</div>
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		<p>The post <a rel="nofollow" href="https://dev.chcidev.com/navigating-the-future-of-work-upskilling-reskilling-and-leadership-in-the-age-of-ai/">Navigating the Future of Work: Upskilling, Reskilling, and Leadership in the Age of AI</a> appeared first on <a rel="nofollow" href="https://dev.chcidev.com">CHCI</a>.</p>
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		<title>AI and the Future of Work: Transforming Talent Management</title>
		<link>https://dev.chcidev.com/ai-and-the-future-of-work-transforming-talent-management/</link>
		
		<dc:creator><![CDATA[admin]]></dc:creator>
		<pubDate>Thu, 15 Jun 2023 04:16:16 +0000</pubDate>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[The Future of Work]]></category>
		<guid isPermaLink="false">https://dev.chcidev.com/?p=17646</guid>

					<description><![CDATA[<p>Artificial Intelligence (AI) is more than a technological marvel; it&#8217;s an ally that&#8217;s reshaping the professional landscape. As organizations strive to maintain a competitive edge, AI goes beyond enhancing productivity. It&#8217;s refining workforce management, with implications on people analytics, skill development, diversity, emotional intelligence, conflict resolution, accountability, human capital management, and even leadership development and &#8230;</p>
<p class="read-more"> <a class="" href="https://dev.chcidev.com/ai-and-the-future-of-work-transforming-talent-management/"> <span class="screen-reader-text">AI and the Future of Work: Transforming Talent Management</span> Read More &#187;</a></p>
<p>The post <a rel="nofollow" href="https://dev.chcidev.com/ai-and-the-future-of-work-transforming-talent-management/">AI and the Future of Work: Transforming Talent Management</a> appeared first on <a rel="nofollow" href="https://dev.chcidev.com">CHCI</a>.</p>
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							<p>Artificial Intelligence (AI) is more than a technological marvel; it&#8217;s an ally that&#8217;s reshaping the professional landscape. As organizations strive to maintain a competitive edge, AI goes beyond enhancing productivity. It&#8217;s refining workforce management, with implications on people analytics, skill development, diversity, emotional intelligence, conflict resolution, accountability, human capital management, and even leadership development and executive coaching.</p><p>Let&#8217;s dive deeper to see how AI reshapes talent management in three key areas: Productivity, Diversity and Leadership Development.</p><h4><strong>Boosting Productivity and Ensuring Accountability</strong></h4><p>AI profoundly impacts productivity by streamlining repetitive tasks and solving complex problems. People analytics allows organizations to uncover insights about employee trends, engagement, and productivity. Data-driven strategies can enhance effectiveness, optimize resource allocation, and drive employee engagement.</p><p>Alongside boosting productivity, AI plays a critical role in fostering a culture of accountability. By offering transparent, unbiased evaluations of employee performance, it ensures that the workforce stays motivated and committed. Simultaneously, AI&#8217;s influence extends to revolutionizing human capital management. Predictive analytics aids strategic decision-making for talent acquisition, retention, and development. By automating administrative tasks, AI empowers HR professionals to focus on strategic initiatives.</p><h4><strong>Cultivating Diversity and Emotional Intelligence</strong></h4><p>AI takes a front-row seat in promoting workplace diversity, mitigating unconscious bias in hiring processes through neutral AI-driven recruitment tools. Furthermore, AI&#8217;s pattern recognition capabilities can reveal underlying biases in workplace behavior, forging a more inclusive environment.</p><p>Beyond diversity, AI tools contribute significantly to enhancing emotional intelligence and conflict management. By providing critical insights into employee behavior, AI enables managers to respond effectively to employees&#8217; needs. Managers can develop heightened emotional intelligence and proactively identify and address potential conflict triggers, leading to a more effective workplace.</p><h4><strong>Pioneering Learning and Leadership Development</strong></h4><p>AI is making strides in transforming employee training, skill enhancement, and leadership development. Personalized AI-based learning platforms offer tailored, real-time feedback, fostering a culture of continuous learning and skill enhancement. AI&#8217;s analytical prowess helps identify skill gaps, enabling managers to optimize training programs and drive skill development.</p><p>AI also emerged as a potent tool for leadership development. Real-time performance analytics and feedback can help leaders identify their strengths and areas for improvement. These insights can shape personalized leadership development plans, building effective leaders.</p><p>AI also elevated the practice of coaching, enabling high-quality, personalized coaching that is both efficient and effective. AI systems can analyze patterns in employee performance, allowing managers to provide targeted coaching. This approach fosters self-directed improvement, reduces the burden on managers, and helps nurture a culture of continuous learning.</p><h4><strong>The Road Ahead: Integrating AI into the Workforce</strong></h4><p>While AI holds great promise, its integration requires careful planning and strategic implementation. Here are three key tips for navigating AI in the future:</p><ol><li><strong>Establish AI Governance:</strong> Ethical use of AI, data privacy, and transparency in AI applications are crucial. An inclusive AI governance board can oversee these aspects. For instance, IBM has a comprehensive <a href="https://www.ibm.com/analytics/common/smartpapers/ai-governance-smartpaper/">AI governance program</a> that ensures transparency, compliance, and trustworthiness in their AI applications, with a well-defined process for AI governance throughout the AI lifecycle and resources to implement AI governance.</li><li><strong>Promote Upskilling and Reskilling:</strong> The evolving AI landscape necessitates continuous upskilling and reskilling of the workforce to ensure readiness for AI integration. For example, an organization might offer training programs in data literacy, machine learning basics, or AI ethics. They could also partner with online learning platforms like Coursera or Linkedin Learning to provide employees with access to courses on AI and related topics. Additionally, they might establish a mentorship program where employees with advanced AI skills can guide those just beginning their AI journey.</li><li><strong>Foster a Culture of Lifelong Learning:</strong> Encourage employees to engage with AI-based platforms for continuous learning and to remain agile in the evolving workspace. For instance, an organization could set up internal &#8216;AI Learning Groups&#8217; where employees can discuss recent AI advancements, share learning resources, and collaborate on AI-related projects.</li></ol>						</div>
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							<p>A leader’s goal is to harness AI as an ally, augmenting human potential, not replacing it. With ethical and effective application of AI, we can foster a future of work that is more productive, engaged, and resilient, where continuous learning and development are the norms. What steps is your organization taking to ensure transparency, data privacy, and ethical use of AI in the workforce? Leave a comment below, send us an <a href="https://dev.chcidev.com/contact/">email</a>, or connect with us on <a href="https://twitter.com/anneloehr">Twitter</a>.</p>						</div>
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		<p>The post <a rel="nofollow" href="https://dev.chcidev.com/ai-and-the-future-of-work-transforming-talent-management/">AI and the Future of Work: Transforming Talent Management</a> appeared first on <a rel="nofollow" href="https://dev.chcidev.com">CHCI</a>.</p>
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		<title>Shaping the Future of Work: Leading Through the Demographic Waves</title>
		<link>https://dev.chcidev.com/shaping-the-future-of-work-leading-through-the-demographic-waves/</link>
		
		<dc:creator><![CDATA[admin]]></dc:creator>
		<pubDate>Tue, 23 May 2023 06:19:08 +0000</pubDate>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[The Future of Work]]></category>
		<guid isPermaLink="false">https://dev.chcidev.com/?p=16579</guid>

					<description><![CDATA[<p>In an ever-evolving world, one thing remains certain: the future of work will look starkly different than it does today. Leaders must navigate these changes, guiding organizations through impending demographic trends. Understanding these trends is not just a necessity; it&#8217;s a mandate for success in the increasingly diverse, dynamic, and digital business landscape. Here are &#8230;</p>
<p class="read-more"> <a class="" href="https://dev.chcidev.com/shaping-the-future-of-work-leading-through-the-demographic-waves/"> <span class="screen-reader-text">Shaping the Future of Work: Leading Through the Demographic Waves</span> Read More &#187;</a></p>
<p>The post <a rel="nofollow" href="https://dev.chcidev.com/shaping-the-future-of-work-leading-through-the-demographic-waves/">Shaping the Future of Work: Leading Through the Demographic Waves</a> appeared first on <a rel="nofollow" href="https://dev.chcidev.com">CHCI</a>.</p>
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							<p>In an ever-evolving world, one thing remains certain: the future of work will look starkly different than it does today. Leaders must navigate these changes, guiding organizations through impending demographic trends.</p><p>Understanding these trends is not just a necessity; it&#8217;s a mandate for success in the increasingly diverse, dynamic, and digital business landscape. Here are five significant demographic trends shaping the future of work:</p><ul><li>Trend One: Longevity</li><li>Trend Two: Women Owned Businesses</li><li>Trend Three: Diversity</li><li>Trend Four: Contingent Workers</li><li>Trend Five: Career Reinvention</li></ul><h4><strong><span lang="EN-US">Trend One: Longevity</span></strong></h4><p>This century is being called the “century of the centenarian.” Why? Because life expectancy is increasing across the globe. Japan improved by 3.14 years from an average of 81.1 years in 2000 to an average of 84.91 years in 2022. In the US, the life expectancy for men in the US is 76.1 years, while the life expectancy for women is 81.9 years. This means we could see over 589,000 US centenarians by the year 2060.</p><p>This increased longevity is challenging traditional retirement models. Consider that when Bismarck introduced pensions in Europe in 1889, the qualifying age was set at 65 when half the population didn’t live past 45. If we apply the same logic today, pensionable ages in high-income countries should be 103.</p><p>As the Baby Boomers hit 65, key questions arise: Will they retire on time? How will their skills keep up? How can they adjust to a new work culture? If not handled correctly, the answers could lead to skyrocketing healthcare costs and personnel issues.</p><p>Therefore, a new retirement landscape is emerging, featuring four phases: pre-retirement, career intermission, reengagement, and leisure. This model allows for more flexibility, with many retirees even launching into new lines of work or “Retirepreneurship.”</p><p>However, according to Mercer Global Talent Trends 2020, many organizations still lag in accommodating this shift: 51% don’t offer post-retirement part-time work arrangements and 66% lack a program to manage workers nearing retirement.</p><p>As organizations grapple with the evolving dynamics of the workforce, it is crucial to consider the latest statistics that reflect the changing landscape.</p><ul><li>According to a study by the Pew Research Center, 29% of Americans aged 65 and older are working, up from 23% in 2000.</li><li>The Bureau of Labor Statistics projects that the number of workers aged 65 and older will increase by 27% between 2020 and 2030.</li><li>A study by the Society of Human Resource Management found that 72% of employers are open to hiring older workers.</li></ul><p>Leaders must recognize and adapt to these longevity trends to foster an inclusive, adaptable, and innovative workforce that leverages the wealth of experience older workers bring.</p><h4><b><span lang="EN-US">Trend Two: Women Owned Businesses</span></b></h4><p>Women exhibit higher engagement levels at work (33% vs. 28% for men) according to Gallup, and hold as many college degrees as men. They even outstrip men in graduate degrees, earning 50% more.</p><p>However, despite this, gender equality in executive suites does not reflect this. At present, only 23% of executives around the world are women. The percentage of women executives varies from country to country. In some countries, such as Norway and Sweden, women hold more than 40% of senior and leadership roles. In other countries, such as Japan and Saudi Arabia, women hold less than 10% of these roles.</p><p>Even though women hold 47.4% of entry-level jobs, they occupy only 31% of senior management roles and a mere 8.8% of Fortune 500 CEO positions.</p><p>This disparity is largely due to a &#8220;broken rung&#8221; on the corporate ladder that hinders women&#8217;s advancement to managerial positions. For every 100 men promoted to manager, only 72 women achieve the same promotion, leading to fewer women in the talent pipeline for higher-level positions. Addressing this issue could potentially add one million more women to management roles in corporate America over the next five years.</p><p>Yet, the gender pay gap persists. Although it has narrowed since 1980, women in professional specialty occupations earn 72.3% of what their male counterparts earn, while women in executive, administrative and managerial roles earn 72.7%.</p><p>Despite these challenges, women are increasingly stepping up to forge their own paths. In fact, a 58% increase in the number of businesses since 2017 is attributed to women-owned enterprises. These businesses, which amount to more than 13 million firms, employ 9.4 million people and generate $2.3 trillion in sales as of 2022. Women-owned businesses make up 42% of all businesses in the United States and employ 9.9 million people.</p><p>Interestingly, the growth of women-owned businesses is happening in unexpected places such as Georgia, Oregon, Idaho, Nevada, South Dakota, Utah, and Michigan. Women between the ages of 35 and 44 are most likely to start new businesses and surprisingly a significant portion of them (42.9%) reported using less than $10,000 to start their ventures.</p><p>The increase in minority women-owned businesses is a noteworthy trend that showcases the power of diversity and representation in entrepreneurship. According to the U.S. Census Bureau, as of 2020, significant strides have been made, with 15.4% of women-owned businesses owned by Hispanic women, 14.9% by Black women, and 7.6% by Asian women. This surge in entrepreneurship among minority women not only highlights their growing economic influence but also underscores the importance of diversity and representation in the business landscape.</p><h4><b><span lang="EN-US">Trend Three: Diversity</span></b></h4><p>Diversity is not just a buzzword; it is a reality that&#8217;s reshaping societies and workplaces across the globe. In the United States, the shift towards a more diverse population is highly evident. The Census Bureau reported in 2020 that the country was 76.3% White, 13.4% Hispanic or Latino, 12.4% Black or African American, 5.6% Asian, and 0.9% Native American. Interestingly, about 95% of the country&#8217;s population growth is attributed to ethnic minorities. Over the first nine years of the current decade, racial and ethnic minorities accounted for all of the nation&#8217;s population growth.</p><p>States like Hawaii, California, New Mexico, Texas, Washington, D.C., and Nevada are now majority-minority, where more than half of the population is composed of racial and ethnic minorities. This shift is projected to occur on a national scale by 2045, with the Census Bureau predicting that the US population will be 49.7% White, 24.6% Hispanic or Latino, 15.2% Black or African American, 10.4% Asian, and 0.9% Native American by 2060.</p><p>The increasingly diverse population is reflected in the educational landscape as well. As of 2022, 56.5% of Asians, 35.2% of Whites, 25.2% of Blacks, and 18.3% of Hispanics hold Bachelor&#8217;s degrees. This educational diversity, however, is not yet fully mirrored in the workforce.</p><p>In 2020, women made up 47.1% of the workforce, with a projection of reaching 49.7% by 2060. Racial and ethnic diversity within the workforce was also increasing, with 17.4% of the workforce being Hispanic or Latino, 13.4% Black or African American, and 5.8% Asian. By 2060, the Census Bureau anticipates that 28.5% of the workforce will be Hispanic or Latino, 15.5% will be Black or African American, and 10.9% will be Asian.</p><p>Diversity within the workforce is not just an outcome of demographic change; it is a catalyst for innovation, creativity, and productivity. A study by McKinsey found that companies ranking in the top quartile for racial and ethnic diversity are 35% more likely to surpass their respective national industry medians in terms of financial returns. This underscores the tremendous opportunity for businesses and leaders to harness diversity.</p><p>To leverage these benefits, businesses must make conscious efforts to build inclusive cultures, invest in diverse talent, and ensure their policies and practices are equitable. This involves setting clear goals and objectives for diversity and inclusion, investing in diversity and inclusion training, creating a culture of inclusion, ensuring fair hiring and promotion practices, and consistently measuring and tracking progress. The changing demographics of the US present a compelling case for businesses to adapt and evolve, creating more inclusive workplaces that can better serve a diverse customer base.</p><h4><strong>Trend Four: Contingent Workers</strong></h4><p>Contingent work, often synonymous with freelancing, consulting, or independent contracting, is rapidly becoming a significant part of the modern workforce. These workers are self-employed, bidding for temporary jobs and projects with one or more employers.</p><p>Currently, 57.3 million Americans — 35% of the workforce — are considered contingent workers. This number is projected to rise to 50% by 2027. Freelancing is contributing almost a trillion dollars each year to the US economy, representing nearly 5% of GDP.</p><p>Executives are taking note of this trend, with 77% believing that contingent and gig workers will substantially replace full-time employees within the next five years. The reasons for this shift are multifaceted. Employers are increasingly using freelancers to lower costs and meet specific project needs. Additionally, technology and infrastructure are expanding to accommodate freelancers better.</p><p>With a forecasted shortfall of 2 million college-educated workers in the US by 2025, organizations may turn to contingent workers to fill the gap, expanding geographically to find the talent they need.</p><p>America’s contingent workers are spread across urban (36%), suburban (44%), and rural (20%) areas, and importantly, 60% choose this mode of work, not out of necessity, but by choice. The three most common reasons for opting for contingent work are the desire for a flexible schedule, the ability to work where they want, and the opportunity to take on multiple different projects.</p><p>Leaders must understand the importance of this growing workforce segment, adapting their strategies to effectively manage, motivate, and integrate contingent workers into their organizations. The rise of the contingent workforce represents a significant shift in how work is done, calling for innovative leadership approaches to maximize productivity and engagement.</p><h4><b><span lang="EN-US">Trend Five: Career Reinvention</span></b></h4><p>As the workplace evolves, so does the trajectory of careers. The trend of career reinvention, characterized by continuous learning and adaptation, is on the rise as the US workforce strives to stay competitive in the global marketplace and respond to rapid technological changes.</p><p>The traditional linear model of career progression, which involves training, working, and rewarding based on static levels, is giving way to a more cyclical model of reinvention. This model encourages constant learning, skill enhancement, and career shifts, reflecting the dynamism of today&#8217;s work landscape.</p><p>In the post-pandemic world, there&#8217;s a growing focus on skills rather than roles. Roles often group unrelated skills, while the skills themselves drive an organization&#8217;s competitive advantage and fuel the workflows that underpin that advantage. Encouraging employees to develop critical skills not only opens up multiple opportunities for their career development, but also prepares them for an evolving work landscape rather than a specific next role.</p><p>Employee engagement is a critical factor in this reinvention process. Organizations with the most engaged employees see 21% higher profitability than those with the least. This underscores the importance of developing a culture that promotes continuous learning, supports career reinvention, and recognizes and rewards adaptability.</p><p>Leaders should champion lifelong learning and foster an environment that encourages and supports career reinvention. By doing so, they can ensure their organizations remain agile, competitive, and ready to adapt to the future of work.</p><p>Navigating the dynamic five trends requires an adaptive leadership strategy and clear understanding of emerging trends. For the increasing longevity in our workforce, retirement planning should be given as much importance as development planning. The rising prominence of women in business calls for updated parental leave and flexible work policies, accompanied by formal mentoring programs.</p><p>As we witness a surge in diversity, it is crucial to invest in predictive analytics to spot and address potential discrimination, with a focus on retaining and developing minority employees. This is where partnering with <a href="https://dev.chcidev.com/contact/">CHCI</a> and <a href="https://dei360.org/contact/">DEI360</a> can bolster these initiatives, providing leaders with valuable DEI and People Analytics tools.</p><p>With the expansion of contingent workers, their onboarding and integration into the organizational culture is vital. Lastly, as career reinvention becomes the norm, employees should be encouraged to explore a variety of potential career trajectories. These steps, taken together, can help leaders navigate the future of work, turning challenges into opportunities for growth and innovation.</p><p>How have you adapted to the five trends within your team or organization? What were the key strategies that contributed to your success? How do you plan to address these five major trends in your leadership role, and what impact do you foresee on your team and organization? I would love to hear about it. Let’s share experiences. Leave a comment below, send me an <a href="https://dev.chcidev.com/contact/">email</a>, or find me on <a href="https://twitter.com/anneloehr">Twitter</a>.</p>						</div>
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		<p>The post <a rel="nofollow" href="https://dev.chcidev.com/shaping-the-future-of-work-leading-through-the-demographic-waves/">Shaping the Future of Work: Leading Through the Demographic Waves</a> appeared first on <a rel="nofollow" href="https://dev.chcidev.com">CHCI</a>.</p>
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		<title>Managing Freelancers: 4 Challenges and How to Face Them</title>
		<link>https://dev.chcidev.com/managing-freelancers-4-challenges-and-how-to-face-them/</link>
		
		<dc:creator><![CDATA[admin]]></dc:creator>
		<pubDate>Thu, 04 Jun 2020 09:01:33 +0000</pubDate>
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		<category><![CDATA[The Future of Work]]></category>
		<guid isPermaLink="false">https://dev.chcidev.com/?p=5954</guid>

					<description><![CDATA[<p>The US freelance workforce is currently 53 million strong, and growing fast. In fact, right now freelancers make up 34% of our national workforce. Sarah Harowitz, executive director of Freelancers Union says, “This is an economic shift on par with the industrial revolution.” Are managers prepared to work with this new type of workforce? Let’s &#8230;</p>
<p class="read-more"> <a class="" href="https://dev.chcidev.com/managing-freelancers-4-challenges-and-how-to-face-them/"> <span class="screen-reader-text">Managing Freelancers: 4 Challenges and How to Face Them</span> Read More &#187;</a></p>
<p>The post <a rel="nofollow" href="https://dev.chcidev.com/managing-freelancers-4-challenges-and-how-to-face-them/">Managing Freelancers: 4 Challenges and How to Face Them</a> appeared first on <a rel="nofollow" href="https://dev.chcidev.com">CHCI</a>.</p>
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							<p>The US freelance workforce is currently 53 million strong, and growing fast. In fact, right now freelancers make up 34% of our national workforce. Sarah Harowitz, executive director of Freelancers Union says, “This is an economic shift on par with the industrial revolution.” Are managers prepared to work with this new type of workforce?</p><p>Let’s talk about the four major challenges managers face when working with freelancers, and discuss the most effective ways to handle those challenges.</p><h4><strong>1. How to Manage Inefficient Communication with Freelance Employees</strong></h4><p>When it comes to freelancers, you are managing people who could be at their desk, poolside, or writing you from an airplane. Tight communication between the freelancer and manager is needed for this arrangement to work. Let’s take an in-depth look at how inefficient communication can be avoided with freelance employees.</p><h4><strong>2. How to Create a Positive Collaborative Environment for Freelance and Full-time Employees</strong></h4><p>Freelancers typically don’t have the opportunity to forge personal relationships with full-time employees, who may have worked together in the same office for years. Learn here how managers can help relieve the anxiety that comes when freelancers and full-time employees try to collaborate.</p><h4><strong>3. Managing Freelancers? How to Help Freelancers Meet Your Project’s Goals and Make Deadlines</strong></h4><p>It’s inevitable that you and your freelance employee will be somewhat disconnected. You don’t see them and you don’t know what else they have on their plate. The good news is location doesn’t matter. With the right tools, managers can help their freelance employees meet their goals and hit their deadlines successfully.</p><h4><strong>4. Four Steps to Maintain Organizational Culture with Freelance Employees</strong></h4><p>Organizational culture is crucial in creating a workplace where employees can work together as a team and contribute to furthering the company’s values and vision. Maintaining that culture in a shared office space is one thing…but when your freelance staff is scattered all over the country, maybe even the globe, that’s a different story.</p><p>Are you a manager who has freelance employees? What have you noticed is most difficult about managing them as opposed to employees you see in the office day-to-day? I’m very interested in your experience.</p><p>Let’s share experiences. Leave a comment below, send me an <a href="https://dev.chcidev.com/contact/">email</a>, or find me on <a href="https://twitter.com/anneloehr">Twitter</a>.</p><p><a class="new-sub-form blog-page" href="#">Subscribe To Our Newsletter</a></p>						</div>
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		<p>The post <a rel="nofollow" href="https://dev.chcidev.com/managing-freelancers-4-challenges-and-how-to-face-them/">Managing Freelancers: 4 Challenges and How to Face Them</a> appeared first on <a rel="nofollow" href="https://dev.chcidev.com">CHCI</a>.</p>
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		<title>Beyond The Covid19 Crisis – The Future Of Work</title>
		<link>https://dev.chcidev.com/beyond-the-covid19-crisis-the-future-of-work/</link>
		
		<dc:creator><![CDATA[admin]]></dc:creator>
		<pubDate>Thu, 21 May 2020 10:31:43 +0000</pubDate>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Human Capital Management]]></category>
		<category><![CDATA[The Future of Work]]></category>
		<guid isPermaLink="false">https://dev.chcidev.com/?p=5787</guid>

					<description><![CDATA[<p>There are many articles discussing the impact of Covid-19 on the workplace, ranging from how to go back to work, when to go back to work and what is the new normal. I understand these concerns. And, I think leaders need to shift their focus and look past this crisis to the future. Let me &#8230;</p>
<p class="read-more"> <a class="" href="https://dev.chcidev.com/beyond-the-covid19-crisis-the-future-of-work/"> <span class="screen-reader-text">Beyond The Covid19 Crisis – The Future Of Work</span> Read More &#187;</a></p>
<p>The post <a rel="nofollow" href="https://dev.chcidev.com/beyond-the-covid19-crisis-the-future-of-work/">Beyond The Covid19 Crisis – The Future Of Work</a> appeared first on <a rel="nofollow" href="https://dev.chcidev.com">CHCI</a>.</p>
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							<p>There are many articles discussing the impact of Covid-19 on the workplace, ranging from how to go back to work, when to go back to work and what is the new normal.</p><p>I understand these concerns. <em>And</em>, I think leaders need to shift their focus and look past this crisis to the future. Let me explain.</p><p>There are three phases of Covid-19’s impact on the workplace:</p><ul><li><span style="color: #017ec1;"><strong>Phase One:</strong> </span>Work from Home (WFH)</li><li><span style="color: #017ec1;"><strong>Phase Two:</strong></span> Return to Work (RTW)</li><li><span style="color: #017ec1;"><strong>Phase Three: </strong></span>Future of Work (FOW)</li></ul><h4><strong>Phase One</strong></h4><p>Phase one was about “How to WFH?”. Every organization asked, “How the heck do we all work from home full-time?” Video calls replaced face to face meetings while home and work merged in to one. There was <a href="https://dev.chcidev.com/three-tips-to-manage-constant-change/">personal stress</a> and employee stress as the world navigated change, market uncertainty, business continuity, job security, child and elder care and reduced revenue. Organizations used<a href="https://dev.chcidev.com/five-tools-to-successfully-work-from-home/"> tools to work from home</a> as well as innovative <a href="https://dev.chcidev.com/four-tips-to-navigate-working-from-home/">ideas to manage the new norm</a>. Basic organizational practices such as onboarding a new employee had to be recreated into a new <a href="https://dev.chcidev.com/how-to-onboard-employees-virtually-during-a-quarantine/">virtual system</a>. New communication strategies were subject to constant iteration.</p><h4><strong>Phase Two</strong></h4><p>The near future is Phase Two as people consider returning to work and questions such as “Which job category must be done in an office and which does not? What <a href="https://www.fastcompany.com/90488060/our-offices-will-never-be-the-same-after-covid-19-heres-what-they-could-look-like">office re-design</a> is needed to meet the <a href="https://www.cdc.gov/coronavirus/2019-ncov/community/guidance-business-response.html">mandated guidelines</a>? What are the liability issues to consider? Why do we even need to work in the same physical space?”</p><p>Most organizations still wrestle with the needed decisions for this phase, including managing employee mental health, driving innovation while socially isolated, and maintaining strong organizational culture and employee engagement.</p><p>According to <a href="https://www.politico.com/news/magazine/2020/03/19/coronavirus-effect-economy-life-society-analysis-covid-135579">Deborah Tannen</a>, a Georgetown University linguistics professor, in “<em>Corona virus will Change the World Permanently. Here’s How”, </em>“the comfort of being in the presence of others might be replaced by a greater comfort with absence, especially with those we don’t know intimately. Instead of asking, ‘Is there a reason to do this online?’ we’ll be asking, ‘Is there any good reason to do this in person?’</p><p>Organizational leaders will have an enormous challenge re-acclimatizing their employees, both those who return to the physical building as well as those who continue to work from home. By understanding the employee challenges, organizations will be able to identify the potential problems with their RTW plans. Effective two-way communication between the organizational leaders and the workforce can turn this crisis into an opportunity to bolster the organizational culture, increase engagement levels and improve productivity over a long run.</p><p>Finally, in addition to the safety issues in this phase, we need to consider a name change. We constantly see the phrase ‘Return to Work’, yet that assumes we are not working when we work from home, which is incorrect. Many people are now working longer hours at home than before the pandemic struck. So, Phase Two is not returning to work; it is returning to the physical office building. I often say that words matter, so what do we call this phase that describes the benefits of collaborating in the same physical, bricks and mortar space? I suggest ‘Collaborate in Person’.</p><p>Regardless of what you name this phrase, be sure to communicate clearly and often in this phase. Double down on your communications so your teams understand what to expect.</p><h4><strong>Phase Three</strong></h4><p>Focusing on Phase Three is vital to a leader’s success. Why? Because Phase Three is the strategic reshaping of the future of work. I do not mean office redesign; I mean business redesign. There are three sets of questions to ask<strong> now</strong> in preparation for this phase.</p><h5><strong>1. </strong><span style="text-decoration: underline;"><strong>Products and Services</strong></span></h5><p>The key phrase to remember here is <em>enduring change</em>. What current changes will endure so a product shift is needed? And what current changes will not endure in the future? Where will the organization be in 4-6 months? What products or services need to sunset because they are no longer relevant or in demand? What new products or services can be created thanks to the Corona disruption?</p><h5><strong>2. <u>Talent</u></strong></h5><p>Once the products and services are determined, think about your staff. If some of your staff were hired for a product you will no longer offer, how will those people be retrained for future work? And if you create a new product or client solution, what are the skills and abilities your staff need to innovate and sell that new product? How will you hire and develop those new staff when hiring is no longer restricted to your geographic region and you can literally hire anyone in the world because of WFH? Finally, once they are hired, what are the new team charters and norms that will create a wildly successful team?</p><h5><strong>3. </strong><span style="text-decoration: underline;"><strong>Organization and Culture Shift</strong></span></h5><p>After determining the staffing needs for the future, it is time to codify those changes with a new organizational structure. That’s the easy part. The harder part will be managing the organizational culture shift that will occur with the new product solutions, teams, and organizational design. In times of crisis, you find out what type of culture you have. What pieces of your culture do you want to leverage and what cultural artifacts may need to shift to meet the future of your work? How can you communicate the organizational purpose in ways that excites and engages your employees?</p><p>Phase Three demands meaty questions that need to be discussed now. I know organizations are in crisis mode and it’s hard to find the white space to hold these conversations. Yet the organizations that think strategically now will jump ahead of the crisis. So set your future vision, communicate it, and commit to it now. There is no time to waste.</p><p>We would love to hear from you. How is your organization managing Phase One (Work from Home)? How do you plan to cope with challenging in by Phase Two (Return to Work)? What plans do you have for the Future of Work (Phase Three) in your organization? Let’s share experiences. Leave a comment below, send us an <a href="https://dev.chcidev.com/contact/">email</a>, or find us on <a href="https://twitter.com/CHCISolutions">Twitter</a>.</p><p><a class="new-sub-form blog-page" href="#">Subscribe To Our Newsletter</a></p>						</div>
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		<p>The post <a rel="nofollow" href="https://dev.chcidev.com/beyond-the-covid19-crisis-the-future-of-work/">Beyond The Covid19 Crisis – The Future Of Work</a> appeared first on <a rel="nofollow" href="https://dev.chcidev.com">CHCI</a>.</p>
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		<title>A Human Capital Strategy to Help America Thrive</title>
		<link>https://dev.chcidev.com/a-human-capital-strategy-to-help-america-thrive/</link>
		
		<dc:creator><![CDATA[admin]]></dc:creator>
		<pubDate>Tue, 19 May 2020 11:07:43 +0000</pubDate>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Human Capital Management]]></category>
		<category><![CDATA[The Future of Work]]></category>
		<guid isPermaLink="false">https://dev.chcidev.com/?p=5737</guid>

					<description><![CDATA[<p>By Dr. Allen Zeman No one would argue against the idea that, to thrive in today&#8217;s global economy, nations must grow their capital. But many people don&#8217;t realize that &#8220;capital&#8221; comes in two very different forms. We often think of capital as tangible things &#8212; physical assets like factories, farms, roads, highways, and even warships. But &#8230;</p>
<p class="read-more"> <a class="" href="https://dev.chcidev.com/a-human-capital-strategy-to-help-america-thrive/"> <span class="screen-reader-text">A Human Capital Strategy to Help America Thrive</span> Read More &#187;</a></p>
<p>The post <a rel="nofollow" href="https://dev.chcidev.com/a-human-capital-strategy-to-help-america-thrive/">A Human Capital Strategy to Help America Thrive</a> appeared first on <a rel="nofollow" href="https://dev.chcidev.com">CHCI</a>.</p>
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							<p><em>By </em><a href="https://dev.chcidev.com/allen-zeman/"><em>Dr. Allen Zeman</em></a></p><p>No one would argue against the idea that, to thrive in today&#8217;s global economy, nations must grow their capital. But many people don&#8217;t realize that &#8220;capital&#8221; comes in two very different forms.</p><p>We often think of capital as tangible things &#8212; physical assets like factories, farms, roads, highways, and even warships.</p><p>But what about intangible capital? These are also critical for success, and include such competitive advantages as creativity, motivation, loyalty, and trust. These intangible assets are called <em>human capital</em> — and in <a href="https://dev.chcidev.com/how-to-grow-human-capital-during-hard-times/"><strong><em>How to Grow Human Capital During Hard</em></strong></a>, I argue that investing in human capital is the best choice right now.</p><p>I also posit that, although the branches of our military services have benefited greatly from human capital strategies, our nation has never tried to implement a national strategy to marshal and grow our most important asset: people.</p><h4><strong>What Would a U.S. Human Capital Strategy Look Like?</strong></h4><p>National human capital strategies grow out of human capital policies<em>;</em> both the policies that are consciously adopted by a country, and those that are so deeply embedded in its DNA that we take their impact on our lives for granted.</p><p>There are five policies that I believe are essential for maximizing human capital at the national level. Some of these are areas in which the U.S. proudly leads the world. Others are areas in which we&#8217;ve arguably fallen to last place among other wealthy, industrial nations.</p><p>They are:</p><ol><li>Education and Training</li><li>Enforcement of Contracts and Property Rights</li><li>Balance of Risk and Safety</li><li>Freedom</li><li>Agility of Government and the Private Sector</li></ol><p>Let&#8217;s look at each of these policy areas to see how they do or don&#8217;t support a U.S. national strategy to maximize our human capital.</p><h4><strong>Education and Training</strong></h4><p>Although education can be its own reward, many advanced societies offer rewards and incentives to encourage their populace to pursue more education and/or more formal skills training.</p><p>The U.S. clearly doesn&#8217;t offer such an organized incentive structure. While college graduates often earn more money than those without diplomas or degrees, the skyrocketing cost of a college education is born by individuals or families, which explains in large part why, over the past 50 years, the percentage of Americans with four-year degrees has grown by a paltry 5%, from 25% of adults to 30%.</p><p>Our grade schools and high schools are also not optimized to produce the best outcomes for most U.S. citizens. Because local schools are controlled by local school boards, the best predictor of the quality of your education is the zip code where you were born.</p><h4><strong>Enforcement of Contracts and Property Rights</strong></h4><p>The strong U.S. protections for owners of both physical and intellectual property provide a tremendous incentive for economic growth. Owners know that if they successfully expand and nurture their assets, they will reap economic benefits and — most importantly — be allowed to keep them.</p><p>This basic tenet of the U.S.&#8217;s social contract has fueled periods of tremendous growth and innovation by allowing us to invest in both human and tangible capital to produce future growth, confident that we &#8220;know what’s ours is ours.&#8221;</p><h4><strong>Balance of Risk and Safety</strong></h4><p>Every nation has rules about what risks will accrue to individuals and families, and what risks will be managed on their behalf by society. The social safety net adopted in the U.S. following the Great Depression ushered in a long period of property and growth that benefited Americans from all walks of life and allowed many citizens to develop themselves and contribute to society.</p><p>By contrast, countries like Japan (where families are expected to provide the safety net, and 65% of elders live with their children), can expect that adult children — and particularly women — will do significant care-taking during their prime years of productivity, with a consequent diminishment of positive economic activities.</p><h4><strong>Freedom</strong></h4><p>In America, citizens have the freedom to decide where they will live, what job or professional field they&#8217;ll choose, who and when they marry, how big of a family they&#8217;ll have, whether or not they&#8217;ll move for advancement, how much they&#8217;ll work and when they&#8217;ll stop working. And while these decisions can be daunting and hard, they&#8217;ve allowed many in the U.S. to develop their own human capital to a high degree — to invest in themselves and garner the rewards.</p><h4><strong>Agility of Government and the Private Sector</strong></h4><p>How quickly can a country&#8217;s government and its private sector adjust to the reality of a changing world? How smoothly can they coordinate their responses to challenges like economic disruption, artificial intelligence, new technologies, terrorism, or even a global pandemic?</p><p>In a world of accelerating change, the ability of nations to increase their human capital depends on the agility and effectiveness of both government and private sector responses to those changes. And here, the U.S. has a mixed record: Some technologies, like social media, have developed rapidly and had a tremendous impact on society. Others, like stem cell research, have languished because government could not be agile on the policy side, and the vision of industry was thwarted at great potential cost.</p><h4><strong>Can the U.S. Create a National Human Capital Strategy?</strong></h4><p>That answer is clearly complicated. An effective national human capital strategy requires clarity and coordination between government and industry, across a wide range of policy areas.</p><p>In some of these areas, the U.S. excels. In others, our success has been limited.</p><p>One thing is clear, however: Because of the nature of global competition, it is time for nations to look hard at their current human capital strategies and take actions now to optimize the sum of our human capital. Our future will depend primarily on how well, how effectively, and how fast we learn to maximize our human capital.</p><p>Let’s share experiences. Leave a comment below, send us an <a href="/contact/" target="_blank" rel="noopener">email</a>, or find us on <a href="https://twitter.com/CHCISolutions" target="_blank" rel="noopener" data-saferedirecturl="https://www.google.com/url?q=https://twitter.com/anneloehr&amp;source=gmail&amp;ust=1580470193897000&amp;usg=AFQjCNFmYotU0J3O9yRY4nJV867rK2oKWA">Twitter</a>.</p><p><a class="new-sub-form blog-page" href="#">Subscribe To Our Newsletter</a></p>						</div>
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		<p>The post <a rel="nofollow" href="https://dev.chcidev.com/a-human-capital-strategy-to-help-america-thrive/">A Human Capital Strategy to Help America Thrive</a> appeared first on <a rel="nofollow" href="https://dev.chcidev.com">CHCI</a>.</p>
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		<title>How to Grow Human Capital During Hard Times</title>
		<link>https://dev.chcidev.com/how-to-grow-human-capital-during-hard-times/</link>
		
		<dc:creator><![CDATA[admin]]></dc:creator>
		<pubDate>Tue, 12 May 2020 11:27:40 +0000</pubDate>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Human Capital Management]]></category>
		<category><![CDATA[The Future of Work]]></category>
		<guid isPermaLink="false">https://dev.chcidev.com/?p=5576</guid>

					<description><![CDATA[<p>By Dr. Allen Zeman Without a doubt, the most important capital right now remains human capital. Organizations that will thrive after the pandemic are taking actions now to improve their future stock of this form of capital that delivers over 90% of organizational results. As I write this, medical and financial fears abound. Much of &#8230;</p>
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<p>The post <a rel="nofollow" href="https://dev.chcidev.com/how-to-grow-human-capital-during-hard-times/">How to Grow Human Capital During Hard Times</a> appeared first on <a rel="nofollow" href="https://dev.chcidev.com">CHCI</a>.</p>
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							<p style="text-align: left;"><em>By <a href="/allen-zeman/">Dr. Allen Zeman</a></em></p><p>Without a doubt, the most important capital right now remains human capital. Organizations that will thrive after the pandemic are taking actions now to improve their future stock of this form of capital that delivers over 90% of organizational results.</p><p>As I write this, medical and financial fears abound. Much of the U.S. (and the world) is reeling from either the direct effects of the corona virus pandemic or the restrictive orders in many areas. Coming into sight is another fear – of the long-term losses in our personal financial and national economic systems. What degree of financial security do individuals and families still have?</p><p>Businesses have been forced to close or have lost many of their customers. Local and state organizations may face substantial reductions in budget. Cash is in short supply, and the future is looking murky, at best.</p>						</div>
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							<p>Under these conditions, what actions should hard-pressed leaders take? Accept government grants and forgivable loans? Cut costs and reduce full-time staff? Motivate shareholder or customer loyalty? Maintain or acquire tangible assets like machines or upgraded factories?</p><p>The answer might surprise you.</p><p>But first&#8230;</p><h4><strong>What<em> Is</em> Human Capital?</strong></h4><p>Many people are surprised to hear that something called &#8220;human capital&#8221; even exists.</p><p>That&#8217;s because, in the U.S., we don&#8217;t always think of developing our people as an intrinsic, necessary part of growing our organizations or our economy. This attitude is left over from the Industrial Age, when manufacturing was the primary driver of results, success was based on your ability to build a better, faster and cheaper widget, and manufacturing employees were considered just another cog in the process.</p><p>Old ideas die hard. But if we look at the past thirty years, it&#8217;s clear that our most successful organizations — from Amazon to Apple, from NASA to Walmart to Pfizer— aren&#8217;t thriving because of their superior assembly lines, but rather because of their superior ideas.</p><p>And who is it that generates ideas?</p><p>People.</p><h4><strong>To Understand Human Capital — and How to Develop It — Look to the Military</strong></h4><p>It used to be that — just like in the private sector — the world&#8217;s military organizations were competing to amass equipment. If you wanted a dominant military, you needed to have more ships, more tanks, and more munitions than your adversaries.</p><p>But today, military equipment, like all other tangible capital, has become a commodity. It&#8217;s reasonably cheap, readily available and in great supply. That&#8217;s why it no longer signals superiority. That&#8217;s why the U.S. military now understands that physical capital is no longer a differentiator for the world&#8217;s militaries and that superiority today isn&#8217;t based on having more equipment; it&#8217;s based on having better trained people.</p><p>Look at the example of education.</p><p><strong style="font-size: 1.3em;">Does the Military Have a Human Capital Strategy for Education?</strong></p><p>For more than eighty years, the U.S. military has led the nation with its efforts to optimize its human capital systems, adopt novel human capital strategies, and use analytics to assess and improve its human capital performance.</p><p>In keeping with this, our military has a simple and effective strategy for education: It makes education and training available to all recruits, based on their talents and desire to learn.</p><p>How has this strategy benefited our nation?</p><p>The &#8220;American Century&#8221; was kicked off by both our country&#8217;s technological advances during World War II and by the gains in middle class education that allowed us to turn those advances into global business dominance.</p><p>But the military&#8217;s commitment to education didn&#8217;t end with armistice. Every year, our armed services operate the world’s largest educations system, where male and female Soldiers, Sailors, Airmen and Marines engage in formal professional development. And as the cost of private and public colleges continue the skyrocket, the military’s training and education system, costing well over $30 billion per year, is free for service members and remains a major reason for enlisting in our all-volunteer military.</p><h4><strong>Does the United States Have a Human Capital Strategy for Education?</strong></h4><p>Yes. And it is also simple, though much less effective than the military&#8217;s. Our strategy allocates the quality and amount of education according to your zip code and family’s financial acumen. Facts are stubborn things and we need to own this one.</p><p>80-90% of our current high school students are qualified to earn either a college degree or a technical training certification. Yet many of them will not achieve that dream because it&#8217;s become unrealistically expensive.</p><p>How would things be different in this country if education were allocated based on your drive and desire to learn, not on line 42 (adjusted gross income) of your parents&#8217; federal income tax return?</p><p>How much more would an educated and certified national population be able to contribute to our growth and resilience, during good times and bad?</p><p>I believe that our wealth and productivity would grow exponentially, along with the percentage of our citizenry that was vested in that growth. And perhaps the current pandemic will clear the way for developing bold new experiments such as student loan forgiveness, free virtual learning, even mechanisms for containing college costs to help us test that proposition.</p><h4><strong>Human Capital Will Light Our Way</strong></h4><p>Even before the corona virus pandemic, the United States was wrestling with major social issues such as inequality, the mismatch between workers skills and available jobs, apathy, alienation, and unnecessary displacement and despair. Too many, we’ve lost our way and we tend to fight over trivial issues, forgetting that long-term national success depends on perpetual strategic investments in national human capital.</p><p>The pandemic has laid bare, for those who choose to see, how impoverished our stores of both tangible and intangible capital had become. We&#8217;ve woken up to an understanding of how low our levels of not just medical supplies but also of leadership, truthfulness and problem-solving skills, have dipped.</p><p>Yet the pandemic has forced each of us — from business owners to employees, from policymakers to members of the public — to begin to develop our own human capital strategies. To ask: where, in these hard times, do we put our energy? Our creativity? Whatever money we command?</p><p>Do we compete to accumulate wipes and masks and tangible goods, confident in the individualized idea that &#8220;he who dies with the most toys wins&#8221;?</p><p>Or do we also support, help, train, educate and invest in each other — strengthening our families and work teams, sharing knowledge and know-how, coaching each other to higher levels of capability until this challenge begins to pass?</p><p>Our nation&#8217;s first responders and medics have already courageously answered this question.</p><p>Now it&#8217;s up to the rest of us to follow.</p><p>Let’s share experiences. Leave a comment below, send me an <a href="https://dev.chcidev.com/contact/">email</a>, or find me on <a href="https://twitter.com/CHCISolutions">Twitter</a>.</p><p><a class="new-sub-form blog-page" href="#">Subscribe To Our Newsletter</a></p><p style="text-align: right;"> </p>						</div>
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		<p>The post <a rel="nofollow" href="https://dev.chcidev.com/how-to-grow-human-capital-during-hard-times/">How to Grow Human Capital During Hard Times</a> appeared first on <a rel="nofollow" href="https://dev.chcidev.com">CHCI</a>.</p>
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